User Guide

How to use ShiftRunner.io

Signing Up for Shifts

You can sign up from either the My Shifts or Schedule view:

My Shifts — tap + Sign Up on any day that shows “No shifts scheduled.”
Schedule — click + Sign Up for Shifts next to the day header, or click any open cell to jump straight to that time slot.

Either way, a modal will open showing the available time slots for that day. Select one or more slots and click Sign Up. Your name will appear on the schedule immediately. New signups start as Tentative until confirmed by an organizer.

On mobile, tap a day tab at the top of the Schedule view to switch days, then tap + Sign Up for Shifts to open the signup modal.

Schedule Views

Use the toggle at the top of the schedule to switch between three views:

My Shifts

Shows only your signed-up shifts, grouped by day. This is the default view when you log in.

Schedule

Full grid of all volunteers across every time slot. Useful for seeing who else is signed up and where open slots are.

Staffing Overview

A color-coded heatmap showing how full each time slot is. Green means nearly full; red means many spots are still open.

In the Scheduleview, click a filled cell to view or manage that volunteer's signup for the day.

Viewing and Changing Your Shifts

In My Shifts, tap any shift card to open a detail panel for that day. From there you can:

See all the slots you are signed up for on that day.
Add more slots or sign up for additional shifts.
Remove yourself from a slot by tapping the remove button.

You can also click your own name in the Schedule grid to open the same panel.

Removing a signup cannot be undone — you will need to sign up again if you change your mind.

Tentative Shifts

All signups are confirmed by default. If you're not sure you can make a shift, you can mark it as tentative to let organizers know.

Tentative

Use the Mark as tentative toggle when signing up, or tap the shift in My Shifts and toggle it from the detail panel. Tentative shifts appear with a striped pattern on the schedule so organizers can see which slots are uncertain.

When You Can't Add or Remove Shifts

Organizers can restrict when volunteers can add or remove themselves from shifts. There are two ways this can happen:

Manual lock— the organizer has locked sign-ups or removals entirely. You will see a message saying “Contact the event organizer to add shifts” or “Contact the event organizer to remove shifts.” Reach out to them directly if you need a change made.
Cutoff window — the organizer has set a cutoff period before each shift. Once that window starts, adding or removing that specific shift is no longer available. Affected slots will show Locked instead of the open spot count.

If a slot is locked for you but you need to make a change, contact the event organizer — they can always add or remove shifts on your behalf.

Updating Your Profile

Click or tap your name in the top navigation bar to open your profile. From there you can update your display name, email address, and phone number.

Your last 4 phone digits are used as your login PIN, so updating your phone number will change what you need to enter at sign in.

Need More Help?

If you have a question that isn't covered here, use the Contact Us page to reach the event organizers.

Back to sign in